Sometimes keystrokes are not correctly passed through to the remote desktop.


The On-Screen Keyboard (OSK) will allow you enter the pass phrase correctly because it is located on the remote machine. Here are the steps to use.


On-Screen Keyboard (OSK):

1) Click the Start button (on the Remote Toolwire VM)

2) Type 'On-Screen Keyboard'

3) Press Enter to open the OSK

4) Use your mouse on the OSK to enter your content