Desktops

Why can I not type or use the spacebar within my lab?
Sometimes keystrokes are not correctly passed through to the remote desktop.   The On-Screen Keyboard (OSK) will allow you enter the pass phrase correctly...
Thu, 1 Jun, 2017 at 4:36 PM
Why does the screen freeze when I type the password within the lab?
When running the lab, the Linux system does not display passwords as they are typed.  You will want to continue to type the password even though you do not s...
Thu, 1 Jun, 2017 at 4:38 PM
Why am I getting a resources unavailble error?
This message indicates that the lab resources required for your lab session are currently under heavy usage and are not currently available. If you leave tha...
Thu, 1 Jun, 2017 at 4:59 PM
Can I save or export my working files?
Your school may have enabled one or both of two methods for saving your work, the My Files (U:) folder and File Transfer Tool. My Files (U:) If the la...
Thu, 27 Jul, 2017 at 12:06 PM
Can I take a break and come back to the lab later?
When working on your lab, you will see a Time Remaining counter at the top right of the window. Labs are designed to be run in the specified time of th...
Thu, 27 Jul, 2017 at 10:45 AM
I closed the lab, but am now receiving errors when I try to start where I left off.
Labs are designed to be run in the specified time of the lab, from start to end. Once the lab is closed, your progress is cleared, and data reset to its bas...
Thu, 27 Jul, 2017 at 10:48 AM
Must I do all of the steps within a lab?
Yes.   Each section is designed to teach concepts by preparing and configuring for steps in following sections. You must run through those steps within ...
Thu, 27 Jul, 2017 at 10:47 AM
Why can't I see the menu bar/dialog in my program?
Some applications require a minimum screen resolution to fit all of the required workspace. Due to this, smaller displays on notebooks may cut off portions ...
Mon, 5 Jun, 2017 at 12:13 PM
I cannot export my Smart Draw file as a Word Document.
Sometimes if the file is too large, you must export your file as a .jpeg first.  You will then be able to transfer this file to your computer and then inser...
Mon, 5 Jun, 2017 at 5:41 PM
Why doesn't my password appear when I type it? (Putty/Linux)
When connecting to a Linux shell via Putty within your lab, you may notice that no keystrokes are displayed on the screen when entering the password. ...
Tue, 25 Jul, 2017 at 11:20 AM